Terms & Conditions GAYA BALI VISA
Last updated: November 5, 2022
Please carefully read this document before purchasing a service or product from PT GAYA BALI GROUP, so you are aware of your rights and obligations.
Terms and Conditions will take effect the moment you make a payment for services or you apply for a services with GAYA BALI VISA.
Definition of Terms & Conditions
The official website of GAYA BALI VISA is www.gayabalivisa.com , or other affiliate/official websites announced by the company.
GAYA BALI VISA’s Term & Conditions are an agreement between us and you our customers, and it defines the responsibilities and obligations of both parties.
Documents to provide
Please send us a good quality picture of your passport full ID page along with your signed contract in order to expedite the process.
Clients will get approval guarantee for a visa from GAYA BALI VISA (The exception is for clients who are blacklisted by the Indonesian government, this is because clients have committed crimes or overstayed in Indonesia)
Changes in Regulations
GAYA BALI VISA is not responsible if your flight ticket is forfeited due to delay in issuing a visa caused by the change of immigration regulations in Indonesia. It is necessary to ensure that you have received an electronic visa before purchasing a flight ticket.
In case of sudden and unexpected changes in regulations or pricing from the Immigration office, requirements and/or prices stated in this document will be adjusted accordingly by GAYA BALI VISA.
Extending your service: Visa, KITAS, ecc...
Immigration will need to receive your original passport in order to start the extension process. We can not start the process without submitting your original passport.
GAYA BALI VISA strongly recommends that if you use an overseas bank, use Wise so that your payment will be received on the same day you send it.
We also accept Credit Card payments, but we will charge an additional 3% of the total amount.
Cancellation & Refund
We don’t accept PayPal or international bank transfers because it takes too long and there is too much deduction from the payment. It is likely that we will receive less than you sent.
Refunds will not be provided in the event that you decide to cancel our services for any document processing that you have paid for after the processing stage has begun.
In any case, should the Indonesian Government close the border or place your country on the blacklist because of political issues suddenly or any change in regulations, Visas that have already been issued can’t be refunded.
Changes to this Terms & Conditions
You are advised to review this Terms & Conditions periodically for any changes. Changes to this Terms & Conditions are effective when they are posted on this page, sites or services.